Refund policy

We want you to love your PageA piece. If something isn't right, here's how returns work.

Eligibility
Items may be returned within [30] days of the delivery date, provided they are unused, unworn, and in their original condition with all original packaging and tags attached.

The following items are not eligible for return: final sale or limited-edition items marked as such at checkout, and gift cards.

How to Start a Return
To initiate a return, please reach out to us with your order number and the reason for return. Once your return is approved, we will provide instructions for sending the item back to us.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within [5–10] business days. Please note that your bank or card provider may take additional time to post the refund to your account.

Return Shipping
Unless the item arrived damaged or defective, return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items sent without tracking.

Exchanges
At this time, we are not able to offer direct exchanges. If you'd like a different item, please return your original purchase for a refund and place a new order.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within [7] days of delivery with photos of the item and packaging, and we will arrange a replacement or refund at no additional cost to you.